Privacy Policy

PURPOSE

At The Designer Outfit (TDO), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and manage your information when you interact with our website, social media pages, and other communication channels.

By using our services, you agree to the collection and use of your personal data as described in this policy.

PERSONAL INFORMATION

1. WHAT IS PERSONAL INFORMATION?

“Personal information” refers to any data that identifies you or could reasonably be linked to you. This may include:

✔ Name
✔ Mailing & street addresses
✔ Email address
✔ Phone number
✔ Date of birth
✔ Gender
✔ Occupation or profession
✔ Device & IP address when accessing our website
✔ Transaction history with us (purchases, promotions, or contests)
✔ Any other information you voluntarily provide during interactions with us

2. HOW DO WE COLLECT PERSONAL INFORMATION?

We collect personal information directly from you when you:

  • Browse our website and interact with our online platforms
  • Make a purchase or register for an account
  • Subscribe to our newsletter or marketing communications
  • Engage with us on social media (comments, messages, likes, follows)
  • Enter promotions, contests, or surveys
  • Contact our customer support team for assistance

Additionally, we may collect information from third-party marketing partners, event organizers, or affiliates when you engage with their services related to TDO.

3. WHAT HAPPENS IF YOU DON’T PROVIDE YOUR PERSONAL INFORMATION?

If you choose not to share your personal details, we may be unable to:

  • Process your orders or deliver your purchases
  • Respond to customer service inquiries
  • Provide exclusive promotions, discounts, or updates on new arrivals
  • Customize your shopping experience with personalized recommendations

4. HOW WE STORE & PROTECT YOUR PERSONAL INFORMATION

We take data security seriously and implement various measures to protect your information:

✔ Secure servers with encryption & authentication
✔ Restricted access to personal data (only authorized personnel)
✔ Firewall protection to prevent unauthorized access
✔ Continuous monitoring to detect security threats

Payment Security:
TDO does not store or have access to customer credit card details. All payments are securely processed by trusted third-party payment gateways.

However, as online transmissions are not entirely secure, we advise customers to take precautions while sharing sensitive information over the internet.

5. WHY DO WE COLLECT YOUR PERSONAL INFORMATION?

We collect, store, and use your information to:

✔ Process & fulfill your orders efficiently
✔ Offer personalized shopping recommendations
✔ Improve your website experience
✔ Manage product warranties, exchanges, & refunds
✔ Notify you about promotions, sales, or new arrivals
✔ Conduct customer satisfaction surveys
✔ Prevent fraudulent transactions & maintain security
✔ Comply with legal and regulatory requirements

6. WHO DO WE SHARE YOUR INFORMATION WITH?

We may disclose your personal information to:

  • Our affiliated companies & partners who help provide our services
  • Third-party service providers (shipping, payment processing, marketing, IT support)
  • Market research agencies for customer surveys & insights
  • Government & regulatory authorities if required by law
  • Event sponsors & promotional partners when you participate in a contest or giveaway

We do not sell, rent, or trade your personal data with third parties for marketing purposes.

7. INTERNATIONAL DATA TRANSFERS

As an international brand serving the USA, UK, and the Middle East, we may store and process your personal information in multiple countries.

We take reasonable steps to ensure that all third-party providers handling your data adhere to strict privacy laws to safeguard your information.

By using our services, you acknowledge and consent to the transfer, storage, and processing of your information outside your country of residence.

8. COOKIES & WEBSITE TRACKING

Our website uses cookies and tracking technologies to enhance your shopping experience by:

  • Remembering your preferences and cart items
  • Analyzing website traffic and improving performance
  • Delivering targeted advertisements

You can disable cookies in your browser settings, but some website features may not function properly.

9. DIRECT MARKETING & OPT-OUT OPTIONS

We may send you marketing emails, SMS, or promotions that we believe would interest you.

You can opt out at any time by:
✔ Clicking the “unsubscribe” link in marketing emails
✔ Updating your preferences in your TDO account
✔ Contacting our customer support team

Even after opting out, we may still send transactional emails related to your orders.

10. ACCESSING & UPDATING YOUR PERSONAL INFORMATION

You have the right to:

✔ Request access to your personal data
✔ Correct or update any inaccuracies
✔ Delete your account (subject to legal & business requirements)

If you wish to update or remove your information, contact us using the details below.

11. COMPLAINTS & CONTACT INFORMATION

If you have concerns about how we handle your data or believe we have breached your privacy, please contact us:

📍 The Designer Outfit
📧 Email: support@thedesigneroutfit.com
📞 Phone: +91 98246 21236
🌍 Website: www.thedesigneroutfit.com

We will investigate and respond to all privacy-related concerns within a reasonable timeframe.

12. POLICY UPDATES

TDO reserves the right to modify this Privacy Policy as needed. Any updates will be posted on our website, and continued use of our services will constitute acceptance of these changes.